Marks & Spencer

Marks & Spencer (M&S), founded in 1884 by Michael Marks and Thomas Spencer, is a major British multinational retailer specializing in clothing, beauty products, home goods, and food. Known for its quality and innovation, M&S evolved from a penny bazaar to a leading retailer listed on the London Stock Exchange. The company pioneered retail concepts like generous return policies and its "St Michael" brand, expanding into food retail in 1931. Despite facing challenges in recent years, M&S has adapted by restructuring its store portfolio, focusing on its food business, and investing in digital capabilities, including a joint venture with Ocado for online food delivery. Throughout its history, M&S has maintained its reputation as an iconic British retailer, balancing its heritage with efforts to meet contemporary consumer needs.